I have led the charge in modernizing global CPG and retail enterprises by building and scaling intelligent ecosystems powered by Cloud, AI, IoT, Machine Learning, and advanced Analytics, while ensuring robust Governance and regulatory compliance. My focus has been on creating data-driven, connected organizations that thrive on real-time insights and predictive capabilities.

What I’ve Delivered:

🔹 AI, Machine Learning & Consumer Personalization

I designed and implemented advanced machine learning models to predict consumer demand, optimize pricing strategies, and personalize marketing campaigns. By integrating customer data from online and in-store channels, I increased promotional effectiveness and lifted average order value by over 15%, while reducing stockouts through intelligent demand forecasting.

🔹 Cloud Transformation at Scale

I led the migration of legacy retail systems into cloud-native architectures (across AWS, Azure, and GCP), centralizing global operations and enabling real-time analytics. This move not only accelerated business agility but also cut infrastructure costs and improved system uptime across critical retail operations.

🔹 IoT-Driven Operational Intelligence

I spearheaded the deployment of IoT-enabled sensors across warehouses and retail stores to track inventory, monitor cold-chain logistics, and analyze foot traffic patterns. These connected insights improved replenishment accuracy, reduced spoilage in perishable goods, and informed smarter merchandising strategies.

🔹 End-to-End Data Governance

I established enterprise-wide data governance frameworks, ensuring data quality, security, and compliance with GDPR, CCPA, and evolving AI regulations. I also operationalized AI governance, building ethical review processes to monitor for bias, fairness, and explainability across machine learning models used in customer interactions.

🔹 Omnichannel Customer 360 Initiatives

I created unified Customer 360 platforms by integrating data from e-commerce, in-store systems, CRM, and loyalty programs. These insights drove hyper-personalized experiences, increased retention, and provided predictive recommendations to sales teams, boosting conversion rates and improving long-term customer value.

🔹 Driving Global Innovation

I led cross-functional teams across regions to deploy scalable AI solutions, embedding MLOps practices for continuous model monitoring and lifecycle management. I mentored product leaders and data scientists to adopt innovative approaches, ensuring our solutions stayed ahead in a competitive, rapidly evolving retail landscape.

I have led enterprise-wide digital transformation across Banking, Financial Services, Fintech, and Credit Reporting Agencies (CRA) by delivering secure, scalable solutions that integrate Cloud, AI, IoT, Machine Learning, and advanced Analytics, all while maintaining the highest standards of Governance, Risk, and Compliance. My focus has been on driving trusted, intelligent systems that safeguard data, unlock customer insights, and accelerate innovation in highly regulated environments.

What I’ve Delivered:

🔹 AI, Machine Learning & Risk Intelligence

I built and deployed machine learning models to detect fraud in real time, predict credit risk, and personalize financial product recommendations. These solutions reduced fraudulent activities by over 50%, improved loan approval accuracy, and enabled hyper-personalized financial services while ensuring compliance with Fair Lending and FCRA regulations.

🔹 Cloud-Enabled Data Modernization

I led the migration of siloed legacy banking systems into cloud-based data platforms, enabling secure, unified access to transaction data, customer profiles, and regulatory reports across global operations. This transformation improved data reliability, supported real-time KYC/AML monitoring, and reduced operational costs while meeting PCI DSS and SOC 2 standards.

🔹 IoT & Connected Banking Innovations

I advanced IoT-driven solutions for smart branch optimization and ATM network monitoring, using sensor data to manage predictive maintenance, foot traffic analysis, and operational uptime, which improved customer service delivery and reduced downtime of critical infrastructure.

🔹 End-to-End Data & AI Governance

I established enterprise governance frameworks to safeguard consumer financial data, ensuring compliance with global regulations like GDPR, CCPA, CCAR, and Basel III. I also implemented Responsible AI practices, embedding model explainability and bias monitoring into credit scoring algorithms and fraud detection systems.

🔹 Customer 360 & Personalization at Scale

I led the development of Customer 360 platforms combining credit history, transaction patterns, and third-party financial data to offer predictive insights and personalized financial advice, increasing product cross-sell rates and improving customer retention by over 20%.

🔹 Driving Global Financial Innovation

I led distributed, high-performing teams in delivering MLOps frameworks for continuous model validation, stress testing, and monitoring of high-risk financial algorithms, ensuring resilience and accuracy in volatile markets. I also collaborated with regulators to stay ahead of emerging AI and data privacy standards.

I have driven large-scale digital transformations across Healthcare and Life Sciences organizations, modernizing back-office systems and enabling end-to-end operational visibility through Cloud, Enterprise Platforms (SAP, Oracle), Advanced Analytics, Data Quality Management, and Traceability Solutions. My work empowers healthcare providers, pharmaceutical companies, and research institutions to achieve regulatory compliance, improve operational efficiency, and unlock actionable insights from complex data ecosystems.

What I’ve Delivered:

🔹 ERP Modernization & Integration (SAP, Oracle)

I led end-to-end transformations of SAP and Oracle ERP systems to unify finance, procurement, supply chain, and clinical operations across global entities. By standardizing workflows and automating reporting, I improved operational transparency, reduced manual errors, and accelerated regulatory submissions for global health authorities.

🔹 Data Quality, Lineage & Traceability

I designed and implemented enterprise data quality frameworks to ensure accuracy, completeness, and consistency across critical datasets such as patient records, clinical trial data, supply chain transactions, and financial reporting. I established full data lineage and traceability, ensuring compliance with FDA, EMA, and GxP regulations and enabling audit readiness for high-stakes inspections.

🔹 Analytics-Driven Operational Intelligence

I developed advanced analytics platforms to monitor and optimize core operations, from clinical trial supply chains to pharma manufacturing and provider billing systems. Leveraging integrated reporting across ERP, CRM, and laboratory systems, I enabled proactive decision-making and reduced operational bottlenecks.

🔹 Cloud-Enabled Back-Office Transformation

I led migrations of on-premises ERP and analytics systems to cloud-native architectures, improving system scalability, performance, and disaster recovery for mission-critical healthcare operations. These transformations reduced infrastructure costs, streamlined data integrations, and supported global collaboration across research, manufacturing, and care delivery.

🔹 Compliance, Security & Governance

I built robust data governance frameworks to protect sensitive healthcare and life sciences data while supporting global regulatory compliance, including HIPAA, GDPR, ICH-GCP, and 21 CFR Part 11. I embedded audit controls within ERP and analytics systems, ensuring traceability of every transaction from research to revenue.

🔹 Supply Chain & Inventory Traceability

I led the development of end-to-end traceability solutions within SAP and Oracle SCM systems to track raw materials, drug compounds, medical devices, and patient samples across global supply chains. This reduced waste, improved recalls management, and ensured product integrity from manufacturing through delivery to the patient.

🔹 Finance & Revenue Cycle Optimization

I streamlined back-office financial systems to automate reconciliation, enhance billing accuracy, and support value-based care reimbursement models. By integrating ERP financial modules with clinical data systems, I enabled more accurate cost modeling and revenue forecasting.